@August 29, 2025 7:26 AM (GMT+10) - Status Update – Site Stability & Publishing Tools
We’ve made significant progress in addressing the recent issues affecting site publishing and page reliability. Here’s the current situation:
✅ Fixes deployed
- Cache stability – issues where Manual Publishing deleted its own cache or occasionally deleted pages have been fixed.
- Parsing errors – the problem causing many corrupted pages and 404 errors has been resolved.
- Publishing workers – restored to ~75% of normal speed, improving rebuild reliability without overloading systems.
⚠️ Changes to Manual Publishing
- The Manual Publishing option has been temporarily removed as it was contributing to instability and unreliable publishing.
- The Dashboard Refresh feature continues to work as expected for refreshing individual pages.
📌 What you should do now
- For most sites, leave Manual Publishing OFF and let Super handle updates automatically.
- If a site needs to be rebuilt quickly, please reach out to Support so we can assist.
- If you continue to see missing or corrupted pages, please report them with the URL so we can verify using our new internal Debug Page tool.
🚀 Next steps
- We’ve completed a triage of problems and are working through the remainder. Many are already resolved; the rest should be fixed tomorrow.
- Manual Publishing will be simplified and reintroduced once we’re confident it no longer risks slowing the system for all customers.
We know the past week has been disruptive, and we’re committed to restoring full stability as quickly as possible. Thank you for your patience and for working with us while we continue to make improvements.
@August 27, 2025 8:33 AM (GMT+10) - Status Update - Service Stability and Manual Publishing
We’ve continued to make progress on reducing the errors caused by Notion’s API rate limits. The number of “429” errors (where Notion temporarily blocks our requests) has dropped significantly, which means fewer “Page Not Found” (404) issues and more reliable publishing.
What’s new today:
- Manual Publishing improvements – We’ve deployed a new feature that allows you to manually publish a single page instead of needing to republish the entire site. This makes publishing faster, more reliable, and helps us stay within Notion’s rate limits.
- Stability improvements – Manual publishing is now working more consistently. We’ve temporarily slowed down publishing workers (to ~30% of their previous speed) to reduce errors, and will gradually speed this back up tomorrow.
- Next step with Notion – We’re in active communication with Notion, and they’ve confirmed they will raise the limits on the last affected endpoint today. This should resolve the remaining bottlenecks.
What this means for you:
- Single-page publishing is now the quickest and most reliable way to update content on Manual Publishing sites. But you can still publish the whole site at once if you prefer.
- Site stability continues to improve, and we expect the last publishing issues to be resolved tomorrow.
We’ll provide another update once the final rate limit increase is confirmed. Thank you again for your patience while we’ve worked through this with Notion.
@August 24, 2025 11:17 AM (GMT+10) Resolution in progress - Ongoing Site Errors Related to Notion Rate Limits
We are continuing to address issues related to the Notion API rate limits that affected sites last week.
Current situation:
Our fix is in place and has improved stability, but we are still waiting on Notion to raise rate limits further. We have been promised this increase once the final change (now deployed) proves stable.
While many sites are loading normally, we are still seeing some ongoing issues:
- “Page Not Found” errors, especially when forcing a rebuild.
- Manual publishing retries sometimes required (though improved since last week).
- Partially loaded pages, such as empty toggle blocks or missing content.
- Caching issues, where old (404) cache entries are not expiring as expected.
What you can do in the meantime:
- Use the Dashboard Refresh button inside Super (above the preview window) to rebuild individual pages and clear their cache. At the moment, this is currently the most reliable way to refresh pages.
- For manual publishing sites, check pages in the dashboard first, then re-publish from there.
- If you continue to see errors (e.g., content missing or repeated 404s), please let us know so we can investigate further and manually rebuild your site.
Next steps:
- We are in close communication with Notion and expect the raised limits to take effect shortly.
- Once confirmed stable, we will begin updating all the affected sites.
- We will provide another update as soon as this rollout is complete.
We’re sorry for the ongoing disruption and thank you for your patience while we work with Notion to fully resolve this.
@August 22, 2025 Over the last 12 hours → page not found errors
Over the last 12 hours, we've been seeing quite a few sites experiencing some page not found errors. This is a hangover from the rate limiting issues experienced earlier in the week. While the rate limiting issue has been resolved in conjunction with Notion, we are still seeing some page builds being restricted by the rate limits.
We are working on our way to ensure that these errors are automatically resolved and required no intervention from you and hopefully this will be done in the next 12 hours.
In the meantime, there are several steps that you can take to ensure the pages are built correctly.
- For most sites visiting the page in the dashboard and pressing the dashboard refresh button will immediately rebuild the page and make it available on the live site.
- If you are seeing lots of page not found errors on your site, manually refreshing each page will be a long process. In this case, please let us know so that we can try and automate this process for you.
- If you are using manual publishing on your site, you may encounter lots of publishing errors. This is also due to the rate limit, which is affecting the amount of pages that can be published at once. We are working on fine-tuning how many publishing works in conjunction with the rate limits, and also expect this to be resolved.
The retry button that is presented when manual publishing encounters an error does continue the process and publish more pages. However, our experience is showing that this is publishing 10 to 15 pages before failing again. This is a high priority for us to resolve and we will update again within 12 hours.
