🎄 Christmas 2025 Support Notice

We wish you a peaceful and restful Christmas season.

During the Christmas holidays 2025, our customer support availability will be limited as our team takes a short break to recharge and prepare for the new year. Thank you for your understanding — we’re gathering energy so we can fully focus on supporting you again in 2026.

What stays the same • Our engineering team remains on call • The platform is actively monitored, just like during normal operations • System stability and uptime remain our top priority • You can always check the current system status and ongoing incidents at 👉 https://status.super.so

While we can’t guarantee regular response times, it’s possible that one of our Customer Support Agents may step in and help during the holidays — please consider this a bonus, not a guarantee.

How to help us help you (during and after the holidays) To ensure we can handle your requests as efficiently as possible, please include a clear and detailed description of your request when contacting us.

If your request relates to synchronization or publishing issues, please always include: • The exact URL(s) where the issue occurs • A brief description of what you expected to happen vs. what you’re experiencing

This will significantly speed up troubleshooting once we’re back to full capacity.

Helpful resources (especially for new customers) In the meantime, we recommend these support resources: • 👉 https://super.so/guides • 👉 https://help.super.so/ • 👉 https://docs.super.so/

Thank you for being part of Super. We truly appreciate your patience and wish you a calm and joyful Christmas ✨

Dalibor Jaros, CEO