Super.so Support - Entry Test (practical)
Thank you for completing the first part of our application process. Below is the second - and also second-to-last - step.
- Please write your answers in a new document, save it as a PDF, and send it to dolansky@super.so.
- Also, please include your CV and a cover letter.
- Kindly complete the following tasks so that their formatting and presentation meet the standards of a professional document.
- If you’re unsure about how to solve a particular task, it’s not mandatory to finish it - incomplete submissions are acceptable. However, during the selection process, we will naturally prefer applicants who complete more tasks successfully.
- If everything meets the expectations, we’ll schedule an interview.
Procedure
- Copy this content into a document.
- Review the questions/requests from our customers listed below and prepare answers to them in a new document - use any verifiable information you can find on-line, and improvise where necessary.
- The goal is to produce an answer that the customer would rate 9 or 10 (we use NPS scoring).
Question 01:
Hello Super team, I’d like to cancel my subscription.
Answer:
Question 02:
Hi there, I have a few product questions about Super:
- Are there any guides for Super?
- How does the pricing work? If I have two websites, will the Personal plan be enough?
Answer:
Question 03:
Hello there, how can I hide the pages I am currently working on?
Answer:
Question 04:
Hello Super team, I added a new page in the Super dashboard, but it shows “This page doesn’t exist.” What’s wrong with it?
Answer:
Question 05:
Hello, where can I change the logo in the navigation bar?
Answer:
Question 6:
Hi, how can I set a max width for my page?
Answer:
Question 07:
Hi, I created a page in Super, but it’s not showing up on Google. What am I doing wrong?
Answer:
Thank you very much.
Jaromír Dolanský
Head of Customer Success
Super Publishing Co
